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Conditions of Purchase

Conditions of Purchase

We thank you for shopping with Vivid and assure you we are dedicated to offering quality design to our clientele wherever we can. Please read the following policies regarding the choosing and purchase of Vivid products. Purchase of products on the website constitutes acceptance of all the terms and conditions set out by Vivid. You may contact the studio for more personal service by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. , or, if immediate specific attention is required, please call the Studio on +61 3 9529 5545. It will be our pleasure to help you in anyway we are able.

Vivid endeavors at all times to fulfill your needs in good faith.

Our general consumer policy is purchase carefully taking into account all the information supplied on the website as Vivid’s products are unable to be returned, except in the case of a proven fault or incorrectly received order. Any other unforseeable issues that may arise will be dealt with on an individual basis in accordance with the Australian consumer law guidelines and at the discretion of Vivid.

At all times Vivid attempts to represent its products to facilitate the correct choice for a satisfying purchase experience throughout the website. The responsibility lies with you to read all the information before making a decision to purchase.

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Important: The information held throughout this website has been prepared with all reasonable care and thought, however Vivid Communications Pty Ltd does not warrant the accuracy of any information shown and does not accept any liability for negligence, any error or discrepancy or otherwise in the items shown. Illustrations and images throughout this website are depictions and impressions only and may be subject to change without notice.